How to run an AI-first operation

The old CPG playbook isn't worth automating.

I’m Kat Hutcheson. More than a decade in global supply chain, most of it at PepsiCo, with data science at the University of Chicago. Now Head of Operations and Strategy at oac snacks, a 4-person CPG startup in Cork, where agents I built run the supply planning, the Shopify data stack, and the daily ops reporting. Live, every day, against a real P&L.

You can run those same systems in your own business: as a kit you install yourself, or installed with me. I also take on advisory and run AI ops workshops for small and medium-sized teams. The old playbook assumed big teams and big budgets. I’m rewriting it for companies that have neither.

The agents

Two systems I run at oac every day. What you’re getting is the planning judgement inside them, learned over a decade in global supply chain, most of it at PepsiCo, and rebuilt for brands that run on Shopify and spreadsheets, no ERP required. Coming first as self-install kits you own, with done-with-you installs for teams that want me in the room.

Work with me
  • Strategy consult €200
  • AI for Ops training
  • Speaking
Get in touch

The builds behind the products, with the actual code, a leverage rating out of 10, and where each one failed. If you're wondering whether I can actually build this, start here.

  1. oac's brain, part 1: the data layer

    Every agent I run sits on the same data layer: one Google Sheet workbook as the single source of truth, fed by scheduled Python syncs with health checks. Here's how I wired Shopify, Klaviyo, subscriptions, inventory and finance into it without paying for five APIs, and what failed first.

    Read the build →

    data foundationsautomationagents

    Leverage 6/10
  2. Free replacements were quietly wrecking my numbers

    A lost parcel means a free replacement. Process it wrong and it lies to every system: pads orders, tanks AOV, tells your demand model you sold what you gave away. Here's the tagging standard and the skill that does it right.

    Read the build →

    customer opsfinanceautomation

    Leverage 3/10
  3. My daily briefing, and how it's changed three times

    Every morning an agent writes me a briefing before I'm at my desk: what needs action, what's slipping, what to prep. It started as a glorified summary. Here's how it became something I actually run my day on.

    Read the build →

    reportingautomationagents

    Leverage 4/10
Browse all builds →